Frequently Asked Questions

Need a Project Quote?

  • Email your bill of material with counts to one of our quotation specialists; including the bid date and specifier information can assist us in expediting your quotations.
  • Kari Hoppe, John Dlugosh, Mike Boucher, Eric Wehmeyer, Dave Vera, Les Simpson, Laurie Gardner, and Darryl Schauer are anxious to assist.

Need to Check Stock Availability?

Need to check Order Status?

  • Call or Email your purchase order number or job name to Geren Thomae; he will be happy to assist you.
  • Log onto the ADC. This site delivers real-time order status.

Need a Return Authorization (RGA)?

  • Call or Email your order number or job name to Geren Thomae they will be happy to assist you.

Need help with a field problem?

  • Call or Email your order number or job name to Geren Thomae along with a description of the issue, and they can coordinate the efforts to reach a resolution as quickly as possible.

Need a Proof of Delivery?

  • Log onto the ADC website for up to date tracking and carrier information

Need Assistance with an Acuity Freight Claim?

Need Copies of a manufacturers Terms and Conditions or Warranty?

Need a copy of the AccuPro Ballast Warranty?

Looking for Quick Ship Items?

Need to schedule a controls system start-up or training?

  • Download the start-up forms from the Resources tab on spectrumsa.com
  • Contact Chris Bowers to start the scheduling process for all product lines

Need help signing up for the Acuity Distributor Center?